Help Center

Find answers, guides, and support resources for every Feed Forge service.

Frequently asked questions

How long does EC2 provisioning take?
EC2 provisioning usually takes 10–15 minutes after payment confirmation. Credentials are sent to your email and dashboard.
Can I upgrade my EC2 plan later?
Yes. You can upgrade your EC2 plan at any time from your dashboard. Upgrades are applied with minimal downtime.
What payment methods do you accept?
We support major credit cards and bank transfers. Payment is confirmed via our payment provider or manual admin verification.
Do you offer refunds?
Refunds are available within 30 days for eligible services. See our Refund Policy for full details.
Is there a setup fee?
No setup fees on standard EC2 plans. Pay-as-you-go EC2 is billed based on usage with no upfront commitment.
Where are your servers located?
We operate data centers in the US, EU, and Asia regions. Choose your preferred location during checkout.